Social Media Policy

Kylie’s work is a blend of therapy and horsemanship, and she shares her journey online through social media. While social media is a helpful tool for connection and sharing information, there can also be some confusion when it comes to how we interact. This social media policy outlines what you can expect from Kylie online. If you have any questions about our social media policy, please feel free to ask.

Horsemanship Clients & Clinics

Video recordings are strictly limited to filming yourself (or getting a friend to film you) for personal learning use. You may share video clips OF YOURSELF ONLY on social media but clips must be less than 60 seconds; you may also choose to remove audio to protect your personal privacy. Please pass this information on to friends/family that may be attending to watch.

Photos are welcomed! However, photos may not be used for public sharing on social media or commercial purposes unless you have obtained permission from every individual captured in the photo. You are welcome to share photos that include yourself, your horse and/or Kylie. Before sharing any photos or videos on social media that include Kylie or her team, please get verbal consent from Kylie.

Therapy Clients

Confidentiality is incredibly important and also your legal right if you consent to receiving psychotherapy services. If Kylie is your therapist and you see each other at the grocery store, it is Kylie’s responsibility to keep everything you say confidential, including the fact that you are attending therapy! This means that clients are allowed to say hi to Kylie if you’d like to, but if you’d prefer not to say hi, you can pretend like you don’t know Kylie and avoid any questions from other people such as, “how do you know that person?” Kylie lets her clients know that she is happy to say hi and follow their lead if they greet her in public but if they don’t say hi to her, she won’t be offended at all.

While connecting out in the real world doesn’t happen all that often, connecting in the digital world occurs at the push of a button. If Kylie is your therapist (or was your counsellor in the past), she must keep your relationship completely confidential except in cases where you might harm yourself or others. On the flip side, you have the freedom to decide what you keep confidential and what you would like to share with others. Sometimes we don’t give it much thought but it’s important for you to know that if you like, follow, or post on any of Kylie’s social media pages, you open up the possibility that people suspect that we have worked together. You are allowed to choose what you share about yourself online but Kylie will not reveal how you are connected because she is protecting your personal information.

With these things in mind, here are some guidelines for some specific circumstances online:

Friending. As much as Kylie enjoys hearing updates on where life takes you, she does not accept friend or contact requests from current or former clients on social networking sites (Facebook, LinkedIn, etc.). Adding clients as friends or contacts can compromise their confidentiality and our respective privacy; in addition, it can confuse or blur the boundaries of the therapeutic relationship. I also do not respond to emergencies on social networking sites such as Facebook or Instagram. If you need to contact Kylie between sessions, the best way to do so is by email; an alternate option is to get in touch with your local crisis line. If you are in Canada, you can call toll-free 1.833.456.4566 for 24/7 crisis support services. You can also call the National Suicide Prevention Lifeline 1.800.273.8255 for free, anywhere, anytime.

Following. Kylie doesn’t expect any of her clients to follow her business Facebook page, Instagram account, or Youtube channel, but you are welcome to follow along if you’d like to! The important thing to know for this part is that Kylie will not follow you back because she is protecting your privacy.

Interacting. Kylie does not offer any therapeutic advice or accept new clients through direct message on Facebook or Instagram. Please don’t share sensitive information on Facebook, Instagram, or Youtube because those are not secure platforms and Kylie may not read/check messages regularly. If you are interested in working with Kylie, the best way to get in touch is by email.

Conclusion. All of that being said, Kylie genuinely cares about how life is going for people, both while therapy is happening and after you have parted ways. Kylie celebrates with her clients when they say, “I don’t think I need to come to therapy anymore!” Going to therapy is like going to school; you are taking a direct study on yourself and it tends to work best when you learn in chunks. Kylie finds that it works really well when people set a few goals, work hard to make some progress, and then take a break from therapy and go try out their new skills in the world. She encourages people to take notes on what works and what isn’t working and they are always welcome to come back and take "Personal Growth 102” after they’ve finished “Personal Growth 101.” For this reason, Kylie gives her clients an open invite to reach out in the future or send her little updates if they’d like to stay in touch.